Model year record

2024 GMC Sierra 2500

4 recall campaigns on file for this model year. 238 owner complaints on file.

Recalls

Recall campaignNHTSA 26V530000

Tires: pressure monitoring and regulating systems

Component
Tires: pressure monitoring and regulating systems
Manufacturer
General Motors, LLC
Vehicles affected
8
Reported to NHTSA
2026-08-13

Defect description

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Safety risk

Driving with underinflated tires can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Recall campaignNHTSA 24V894000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
General Motors, LLC
Vehicles affected
131,231
Reported to NHTSA
2024-11-26
Owners notified
2024-12-17

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Safety risk

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Recall campaignNHTSA 24V060000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
General Motors, LLC
Vehicles affected
570,434
Reported to NHTSA
2024-02-01
Owners notified
2024-05-17

Defect description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Safety risk

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Recall campaignNHTSA 23V549000

Steering

Component
Steering
Manufacturer
General Motors, LLC
Vehicles affected
3,893
Reported to NHTSA
2023-08-03
Owners notified
2023-09-22

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Safety risk

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train4750,000 mi
Electrical system428,000 mi
Service brakes20100 mi
Unknown or other19
Engine188,000 mi
Tires825,000 mi
Structure: body7
Fuel/propulsion system6
Exterior lighting570,000 mi
Forward collision avoidance: adaptive cruise control4
Forward collision avoidance: automatic emergency braking4
Forward collision avoidance: warnings4
Steering4
Vehicle speed control4
Electrical system: integrated trailer brake control3800 mi
Electrical system: 12V/24V/48V battery341,000 mi
Fuel system, diesel370,000 mi
Lane departure: blind spot detection3
Suspension312,000 mi
Vehicle speed control: accelerator pedal310 mi
Air bags2
Back over prevention28,000 mi
Fuel system, gasoline211,000 mi
Lane departure: assist2
Lane departure: warning2
Power train: automatic transmission: fluid/lubricant: valves/valve body268,000 mi
Service brakes, hydraulic240,832 mi
Service brakes, hydraulic: pedals and linkages210 mi
Steering: hydraulic power assist: power steering fluid240,832 mi
Trailer hitches21,200 mi
Back over prevention: rearview system braking1
Electrical system: adas: blindspot: sensors13 mi
Electronic stability control (ESC)11,000 mi
Latches/locks/linkages12,900 mi
Latches/locks/linkages: tailgate: lock11,000 mi
Power train: transfer case (4-wheel drive)16,000 mi
Structure: body: tailgate13,000 mi
Visibility: rearview mirrors/devices: exterior15,000 mi

The 2023 model has 3 times as many complaints as this one. The 2025 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.