Model year record

2020 GMC Terrain

2 recall campaigns on file for this model year. 308 owner complaints on file.

GMC Terrain, 2018–2026 generation
Pictured: the 2018–2026 generation. Mr.choppers, CC BY-SA 3.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 23V339000

Child seat: vehicle latch anchor

Component
Child seat: vehicle latch anchor
Manufacturer
General Motors, LLC
Vehicles affected
668,187
Reported to NHTSA
2023-05-11
Owners notified
2023-06-02

Defect description

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety risk

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Manufacturer remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Recall campaignNHTSA 20V668000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors LLC
Vehicles affected
194,105
Reported to NHTSA
2020-10-29
Owners notified
2020-12-15

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes6528,830 mi
Engine5867,000 mi
Unknown or other3427 mi
Power train2750,000 mi
Electrical system265,600 mi
Fuel/propulsion system255,000 mi
Vehicle speed control1127 mi
Service brakes, hydraulic7108,000 mi
Forward collision avoidance: automatic emergency braking5—
Fuel system, gasoline: delivery: fuel pump442,510 mi
Air bags38,500 mi
Back over prevention371,000 mi
Engine and engine cooling350,000 mi
Fuel system, gasoline345,175 mi
Steering32,400 mi
Structure: body3—
Back over prevention: rearview system braking2—
Back over prevention: warnings2—
Electronic stability control (ESC)237,000 mi
Forward collision avoidance: adaptive cruise control2—
Structure212,300 mi
Suspension22,400 mi
Visibility/wiper21,000 mi
Wheels2457 mi
Carry handle, shell, base1—
Electrical system: adas: hill descent assist: sensor1—
Exterior lighting1—
Forward collision avoidance: warnings1—
Lane departure: assist1—
Lane departure: blind spot detection1—
Power train: automatic transmission1—
Seat belts1—
Seats1—
Traction control system137,000 mi
Visibility112,300 mi
Visibility: rearview mirrors/devices: interior153,500 mi

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 6 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other GMC Terrain model years

All GMC Terrain recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.