Model year record

2020 GMC Terrain

2 recall campaigns on file for this model year. 452 owner complaints on file.

Recalls

Recall campaignNHTSA 23V339000

Child seat: vehicle latch anchor

Component
Child seat: vehicle latch anchor
Manufacturer
General Motors, LLC
Vehicles affected
668,187
Reported to NHTSA
2023-05-11
Owners notified
2023-06-02

Defect description

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety risk

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Manufacturer remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Recall campaignNHTSA 20V668000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
General Motors LLC
Vehicles affected
194,105
Reported to NHTSA
2020-10-29
Owners notified
2020-12-15

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes10128,830 mi
Engine8867,000 mi
Unknown or other4927 mi
Fuel/propulsion system395,000 mi
Power train3757,000 mi
Electrical system365,600 mi
Service brakes, hydraulic14108,000 mi
Vehicle speed control1327 mi
Forward collision avoidance: automatic emergency braking6
Fuel system, gasoline: delivery: fuel pump646,917 mi
Back over prevention571,000 mi
Engine and engine cooling550,000 mi
Air bags48,500 mi
Back over prevention: warnings4
Fuel system, gasoline445,175 mi
Steering42,400 mi
Structure: body4
Back over prevention: rearview system braking3
Electronic stability control (ESC)337,000 mi
Structure370,000 mi
Carry handle, shell, base2
Forward collision avoidance: adaptive cruise control2
Seats2
Suspension22,400 mi
Traction control system237,000 mi
Visibility/wiper21,000 mi
Visibility: rearview mirrors/devices: interior253,500 mi
Wheels2457 mi
Electrical system: adas: hill descent assist: sensor1
Exterior lighting1
Forward collision avoidance: warnings1
Lane departure: assist1
Lane departure: blind spot detection1
Power train: automatic transmission1
Seat belts1
Visibility112,300 mi

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.