Model year record

2021 GMC Terrain

2 recall campaigns on file for this model year. 84 owner complaints on file.

Recalls

Recall campaignNHTSA 23V339000

Child seat: vehicle latch anchor

Component
Child seat: vehicle latch anchor
Manufacturer
General Motors, LLC
Vehicles affected
668,187
Reported to NHTSA
2023-05-11
Owners notified
2023-06-02

Defect description

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety risk

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Manufacturer remedy

Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Recall campaignNHTSA 21V612000

Tires

Component
Tires
Manufacturer
General Motors, LLC
Vehicles affected
9,597
Reported to NHTSA
2021-08-05
Owners notified
2021-08-31

Defect description

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Safety risk

Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine1736,000 mi
Power train1236,000 mi
Service brakes1278,843 mi
Electrical system9
Unknown or other5
Fuel/propulsion system4
Forward collision avoidance: automatic emergency braking3
Lane departure: blind spot detection3
Suspension3
Child seat2
Engine and engine cooling: engine: engine control module (ECU/ECM)278,843 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger2
Forward collision avoidance: adaptive cruise control2
Fuel system, gasoline: delivery: fuel pump286,000 mi
Air bags1
Forward collision avoidance: warnings1
Fuel system, gasoline125,000 mi
Steering1
Vehicle speed control1
Visibility/wiper1

The 2020 model has about a fifth as many complaints as this one. The 2022 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.