Model year record

2013 HEARTLAND Cyclone

3 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 15V482000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
1,680
Reported to NHTSA
2015-07-30
Owners notified
2015-09-29

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Manufacturer remedy

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Recall campaignNHTSA 14V128000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
417
Reported to NHTSA
2014-03-18
Owners notified
2014-05-08

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Safety risk

If the microwave starts on its own and there are contents inside, a fire could result.

Manufacturer remedy

Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.

Recall campaignNHTSA 13V394000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
10
Reported to NHTSA
2013-09-03
Owners notified
2013-09-16

Defect description

Heartland Recreational Vehicles is recalling certain model year 2013 Cyclone 3110 fifth wheel travel trailers manufactured May 14, 2012, through June 29, 2012. The vehicles were manufactured with incorrect Gross Vehicle Weight Rating (GVWR) information printed on the Federal Certification Label. The actual Gross Vehicle Weight Rating (GVWR) is 16,000lbs but was listed as 18,000lbs on the label. Thus, these vehicles fail to conform to Part 567, "Certification Regulation."

Safety risk

Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.

Manufacturer remedy

Heartland will notify owners and will provide a replacement label, free of charge. The recall began on September 16, 2013. Owners may contact Heartland at 1-888-262-5992. Heartland's recall number is 99-01-14.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Tires31,500 mi
Wheels2125 mi

The 2012 model has about a third as many complaints as this one. The 2014 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.