Model year record

2020 HEARTLAND Cyclone

2 recall campaigns on file for this model year. 6 owner complaints on file.

Recalls

Recall campaignNHTSA 21V849000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
1,783
Reported to NHTSA
2021-11-01
Owners notified
2021-12-16

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

Safety risk

Loose wires can cause electrical arcing, increasing the risk of a fire.

Manufacturer remedy

Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Recall campaignNHTSA 20V521000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
1,409
Reported to NHTSA
2020-08-28
Owners notified
2020-10-09

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Safety risk

If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.

Manufacturer remedy

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment1
Equipment: recreational vehicle/trailer1
Equipment: recreational vehicle/trailer: LPG systems: tank valve/gauge1
Fuel/propulsion system1
Structure: body1
Unknown or other1

The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.