Model year record

2017 Infiniti Q60

1 recall campaign on file for this model year. 51 owner complaints on file.

Recalls

Recall campaignNHTSA 17V476000

Electrical system: software

Component
Electrical system: software
Manufacturer
Nissan North America, Inc.
Vehicles affected
14,192
Reported to NHTSA
2017-07-27
Owners notified
2017-08-29

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine157,000 mi
Unknown or other88,089 mi
Air bags648,000 mi
Fuel/propulsion system5
Power train3
Seats3
Steering32,500 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger2130,000 mi
Service brakes214,250 mi
Electronic stability control (ESC)139,000 mi
Tires1
Tires: sidewall1
Wheels118,000 mi

The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.