Model year record

2018 Infiniti Q60

1 recall campaign on file for this model year. 55 owner complaints on file.

Recalls

Recall campaignNHTSA 19V654000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Nissan North America, Inc.
Vehicles affected
1,228,830
Reported to NHTSA
2019-09-12
Owners notified
2019-11-11

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

The lack of an image in the back-up camera display increases the risk of a crash.

Manufacturer remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags112,450 mi
Power train8
Engine7
Steering6750 mi
Electrical system4350 mi
Unknown or other42,500 mi
Seat belts3
Back over prevention222,000 mi
Forward collision avoidance222,000 mi
Lane departure222,000 mi
Service brakes2
Wheels219,500 mi
Steering: steering wheel/handle bar1
Suspension1

The 2017 model has roughly the same number of complaints as this one. The 2019 model has 8 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.