Known Recalls

Model year record

2016 Infiniti QX60

1 recall campaign on file for this model year. 42 owner complaints on file.

Recalls

Recall campaignNHTSA 16V244000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Nissan North America, Inc.
Vehicles affected
3,296,947
Reported to NHTSA
2016-04-26
Owners notified
2016-06-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety risk

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags1370,000 mi
Unknown or other522,000 mi
Electrical system4—
Fuel/propulsion system312,000 mi
Power train37,000 mi
Engine2—
Back over prevention: sensing system: camera191,000 mi
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit191,000 mi
Equipment: electrical: navigational system(global positioning system)1—
Forward collision avoidance: adaptive cruise control1—
Forward collision avoidance: automatic emergency braking1—
Forward collision avoidance: warnings1—
Suspension1—
Visibility1—
Visibility/wiper155,000 mi
Visibility: defroster/defogger/hvac system191,000 mi
Visibility: sun/moon roof assembly170,000 mi
Wheels1—

The 2015 model has about a quarter as many complaints as this one. The 2017 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.