Model year record

2020 Infiniti QX60

1 recall campaign on file for this model year. 41 owner complaints on file.

Infiniti QX60, 2014–2021 generation
Pictured: the 2014–2021 generation. Mr.choppers, CC BY-SA 3.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 21V402000

Suspension: rear: axle: spindle

Component
Suspension: rear: axle: spindle
Manufacturer
Nissan North America, Inc.
Vehicles affected
14,276
Reported to NHTSA
2021-05-27
Owners notified
2021-07-26

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Safety risk

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other62 mi
Power train557,000 mi
Electrical system3—
Engine3—
Forward collision avoidance: warnings32 mi
Visibility/wiper36,713 mi
Fuel/propulsion system2—
Service brakes22 mi
Structure: body2—
Suspension260,000 mi
Air bags1—
Back over prevention: warnings1—
Electrical system: instrument panel: speedometer/odometer157,000 mi
Forward collision avoidance: automatic emergency braking1—
Lane departure: blind spot detection1—
Power train: automatic transmission1—
Steering160,000 mi
Vehicle speed control1—
Vehicle speed control: accelerator pedal113,000 mi
Visibility: sun/moon roof assembly174,000 mi

The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Infiniti QX60 model years

All Infiniti QX60 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.