Model year record

2020 Infiniti QX60

1 recall campaign on file for this model year. 60 owner complaints on file.

Recalls

Recall campaignNHTSA 21V402000

Suspension: rear: axle: spindle

Component: Suspension: rear: axle: spindle
Manufacturer: Nissan North America, Inc.
Vehicles affected: 14,276
Reported to NHTSA: 2021-05-27
Owners notified: 2021-07-26

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Safety risk

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	10	57,000 mi
Unknown or other	8	2 mi
Visibility/wiper	5	6,713 mi
Engine	4	—
Suspension	4	60,000 mi
Electrical system	3	—
Forward collision avoidance: warnings	3	2 mi
Fuel/propulsion system	3	—
Structure: body	3	—
Electrical system: instrument panel: speedometer/odometer	2	57,000 mi
Power train: automatic transmission	2	—
Service brakes	2	2 mi
Steering	2	60,000 mi
Vehicle speed control	2	—
Visibility: sun/moon roof assembly	2	74,000 mi
Air bags	1	—
Back over prevention: warnings	1	—
Forward collision avoidance: automatic emergency braking	1	—
Lane departure: blind spot detection	1	—
Vehicle speed control: accelerator pedal	1	13,000 mi

The 2019 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.