DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Safety risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Manufacturer remedy
DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.
Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Safety risk
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Manufacturer remedy
Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.
Geo. Heiser Body Company, Inc., (Geo. Heiser Body Company) is recalling certain model year 2006 International and 2010-2013 Fuso, Hino, International, Kenworth, and Peterbilt vehicles equipped with Sure Power battery separator devices. These devices may overheat.
Safety risk
Overheating of the battery separator can result in smoke and possible fire.
Manufacturer remedy
Geo. Heiser Body Company will notify owners and will replace the battery separators free of charge. The safety recall began on October 25, 2012. Owners may contact Geo. Heiser Body Company at 1-206-622-7985.
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 INTERNATIONAL BRAND TRUCKS MANUFACTURED FROM JANUARY 13, 2009 THROUGH MAY 10, 2010, AND EQUIPPED WITH CERTAIN EATON HYBIRD TRANSMISSIONS WITH PARK FEATURE. THE REVERSE IDLER SHAFT MAY CONTACT THE PARK FEATURE AND THE TWO COMPONENTS MAY BIND, PREVENTING THE PARK FEATURE FROM ENGAGING.
Safety risk
IF THE PARK FEATURE DOES NOT ENGAGE, THE VEHICLE CAN MOVE WITHOUT WARNING, POSSIBLY RESULTING IN PERSONAL INJURY OR A CRASH.
Manufacturer remedy
NAVISTAR WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY EATON CORPORATION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 31, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890 OR EATON AT 1-800-826-4357 OR 1-269-342-3242.
NAVISTAR HAS NOTIFIED NHTSA OF A DEFECT ON CERTAIN MODEL YEAR 2008-2011 INTERNATIONAL TRUCKS EQUIPPED WITH AN OPTIONAL JUMP START STUD. CORROSION AT THE BASE OF THE STUD MAY CAUSE AN ELECTRICAL SHORT BETWEEN THE STUD AND BATTERY BOX.
Safety risk
AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE.
Manufacturer remedy
A FINAL REMEDY HAS BEEN ESTABLISHED. NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES BY INSTALLING A NEW JUMP START STUD. REPAIRS WILL BE PREFORMED FREE OF CHARGE. AN INTERIM ACTION WILL INVOLVE THE REMOVAL OF THE JUMP START STUD AND THE CONNECTING CABLE. THE SAFETY RECALL BEGAN ON SEPTEMBER 10, 2010. OWNERS MAY CONTACT INTERNATIONAL DEALERS AT 1-800-448-7825.
NAVISTAR HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2010 AND 2011 IC CE, HC, AND BE COMMERCIAL BUSES AND INTERNATIONAL 1300, 3200, 3300, 4100, 4200, 4300, 4400, AND MXT TRUCKS MANUFACTURED FROM NOVEMBER 19, 2003 THROUGH FEBRUARY 9, 2010. THE PARKING BRAKE MAY RELEASE IF THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) SOFTWARE MISINTERPRETS INPUT SIGNALS GENERATED FROM CYCLING THE IGNITION SWITCH MORE THAN ONCE AT A SPECIFIC FREQUENCY.
Safety risk
RELEASE OF THE PARKING BRAKE MAY CAUSE SUDDEN, UNEXPECTED SHIFT IN VEHICLE POSITION POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL DAMAGE, OR DEATH.
Manufacturer remedy
NAVISTAR WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES BY REPROGRAMMING THE VEHICLE'S BRAKE SYSTEM ECU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
1
—
Power train
1
—
The 2009 model has 2 times as many complaints as this one. The 2011 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.