Known Recalls

Model year record

2013 INTERNATIONAL 4300

1 recall campaign on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 14V042000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Navistar, Inc.
Vehicles affected
114
Reported to NHTSA
2014-02-07
Owners notified
2014-05-28

Defect description

Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.

Safety risk

The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

Manufacturer remedy

Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system225 mi
Engine225 mi
Fuel/propulsion system125 mi

The 2012 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.