Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Safety risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Safety risk
If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Manufacturer remedy
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
The 2017 model has about half as many complaints as this one. The 2019 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.