Model year record

2023 Jeep Grand Cherokee 4XE

3 recall campaigns on file for this model year. 201 owner complaints on file.

Recalls

Recall campaignNHTSA 26V562000

Suspension: rear: springs: coil springs

Component
Suspension: rear: springs: coil springs
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
328,381
Reported to NHTSA
2026-09-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Safety risk

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Manufacturer remedy

Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Recall campaignNHTSA 25V766000

Engine

Component
Engine
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
117,904
Reported to NHTSA
2025-11-06
Owners notified
2026-05-08

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Safety risk

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Manufacturer remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Recall campaignNHTSA 24V720000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
154,032
Reported to NHTSA
2024-09-27
Owners notified
2024-12-16

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Safety risk

A vehicle fire while parked or driving can increase the risk of injury.

Manufacturer remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system59
Engine3116,000 mi
Unknown or other19
Power train18536 mi
Fuel/propulsion system17
Steering13
Forward collision avoidance: automatic emergency braking814,000 mi
Suspension6
Service brakes5
Firerelated240,000 mi
Forward collision avoidance: warnings2
Lane departure: blind spot detection2
Lane departure: warning2
Seats2
Service brakes, hydraulic222,000 mi
Tires2
Vehicle speed control2
Visibility/wiper2
Air bags1
Engine and engine cooling1600 mi
Forward collision avoidance: adaptive cruise control1
Hybrid propulsion system175 mi
Lane departure: assist1
Structure: body1
Visibility1

The 2022 model has about half as many complaints as this one. The 2024 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.