Model year record

2024 Jeep Grand Cherokee 4XE

2 recall campaigns on file for this model year. 48 owner complaints on file.

Jeep Grand Cherokee 4XE, 2022–2026 generation
Pictured: the 2022–2026 generation. HJUdall, CC0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 25V766000

Engine

Component
Engine
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
117,904
Reported to NHTSA
2025-11-06
Owners notified
2026-05-08

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Safety risk

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Manufacturer remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Recall campaignNHTSA 24V720000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
154,032
Reported to NHTSA
2024-09-27
Owners notified
2024-12-16

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Safety risk

A vehicle fire while parked or driving can increase the risk of injury.

Manufacturer remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1215,000 mi
Engine11—
Unknown or other7—
Power train6—
Service brakes3—
Vehicle speed control2—
Air bags128,000 mi
Forward collision avoidance: automatic emergency braking1—
Forward collision avoidance: warnings1—
Fuel/propulsion system1—
Lane departure: assist1—
Steering1—
Structure: body1—

The 2023 model has about a third as many complaints as this one. The 2025 model has 12 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Jeep Grand Cherokee 4XE model years

All Jeep Grand Cherokee 4XE recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.