VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.
Safety risk
FAILURE OF THE LOWER SWAY ARM ATTACHING BOLTS COULD RESULT IN LOSS OF VEHICLE CONTROL.
Manufacturer remedy
DEALERS WILL REPLACE THE LOWER SWAY ARM BRACKETS. OWNER NOTIFICATION BEGAN MARCH 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CATERPILLAR 3406E ENGINES. THE ROUTING OF THE ELECTRICAL AND FUEL LINES CAN CAUSE CHAFFING OF THE WIRING HARNESS ON THE FUEL LINE.
Safety risk
THIS CHAFFING CAN CAUSE FUEL LEAKAGE AND A POTENTIAL FOR A FIRE IN THE ENGINE COMPARTMENT.
Manufacturer remedy
DEALERS WILL INSPECT, ADJUST, AND REPAIR, IF NECESSARY, THE FUEL LINE AND ELECTRICAL HARNESS.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH KENWORTH AIRGLIDE 200 REAR SUSPENSION. DUE TO MATERIALS USED IN THE SWAY BAR ARMS AND STUDS AS WELL AS THE STUD PLATING MATERIAL, STRESS CORROSION CRACKING AND BENDING FATIGUE CAN OCCUR IN THE REAR SUSPENSION SWAY BAR ARMS AND STUDS CAUSING THE STUD TO FAIL PREMATURELY.
Safety risk
THIS COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE ARM ASSEMBLY MANUFACTURED FROM A DIFFERENT MATERIAL. NEW STUDS WILL BE INSTALLED WITH DIFFERENT THREADS AND DIFFERENT FINISH.
A SECONDARY BEND OPERATION WAS NOT PERFORMED DURING ASSEMBLY OF THE DOOR LATCH WHICH COULD CAUSE THE DOOR LATCH TO JAM WHEN LOCKED.
Safety risk
THE DOOR LATCH WILL NOT RELEASE FROM EITHER THE INSIDE OR THE OUTSIDE OF THE VEHICLE.
Manufacturer remedy
DEALERS WILL INSPECT THE DOOR LATCHES FOR CERTAIN DATE CODES AND REPLACE SUSPECT LATCHES WITH NEW LATCHES.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Visibility: windshield
3
—
Equipment: electrical: radio/tape deck/CD etc.
2
—
Visibility: power window devices and controls
2
—
Air bags
1
—
Engine and engine cooling: cooling system: radiator assembly
1
—
Exterior lighting: tail lights
1
—
Latches/locks/linkages: doors: latch
1
—
Structure: body
1
—
Structure: body: door
1
—
Structure: frame and members
1
—
Suspension: front
1
—
The 1998 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.