ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.
Safety risk
THIS CONDITION COULD CAUSE A PERSON TO SLIP AND/OR FALL AND COULD LEAD TO PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Safety risk
IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Safety risk
SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Manufacturer remedy
DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS. THE DRIVELINE U-JOINT FASTENERS AT THE OUTPUT YOKE OF THE TRANSMISSION WERE IMPROPERLY TIGHTENED.
Safety risk
UNDER-TIGHTENED FASTENERS CAN LEAD TO THE DRIVELINE BECOMING DETACHED FROM THE VEHICLE RESULTING IN PROPERTY DAMAGE OR PERSONAL INJURY.
Manufacturer remedy
DEALERS WILL TIGHTEN THE DRIVELINE FASTENERS TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.
Safety risk
FAILURE OF THE LOWER SWAY ARM ATTACHING BOLTS COULD RESULT IN LOSS OF VEHICLE CONTROL.
Manufacturer remedy
DEALERS WILL REPLACE THE LOWER SWAY ARM BRACKETS. OWNER NOTIFICATION BEGAN MARCH 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Service brakes, hydraulic
1
810,000 mi
The 2000 model has about half as many complaints as this one. The 2002 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.