Model year record

2019 KEYSTONE Outback

2 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 20V715000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Keystone RV Company
Vehicles affected
1,296
Reported to NHTSA
2020-11-18
Owners notified
2020-12-15

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Safety risk

A buckled frame may fail and increase the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Recall campaignNHTSA 18V843000

Power train: axle hubs

Component
Power train: axle hubs
Manufacturer
Keystone RV Company
Vehicles affected
982
Reported to NHTSA
2018-11-28
Owners notified
2019-01-16

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Safety risk

If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure39,000 mi
Unknown or other2

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.