Model year record

2021 KEYSTONE Outback

2 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 20V715000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Keystone RV Company
Vehicles affected
1,296
Reported to NHTSA
2020-11-18
Owners notified
2020-12-15

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Safety risk

A buckled frame may fail and increase the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Recall campaignNHTSA 20V491000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Keystone RV Company
Vehicles affected
27
Reported to NHTSA
2020-08-19
Owners notified
2020-08-25

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

The incorrect label may lead to unintentionally underinflating the tires, possibly causing their failure, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began August 25, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-384.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure2
Unknown or other2

The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.