Known Recalls

Model year record

2024 Lexus NX350

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 23V480000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
152,927
Reported to NHTSA
2023-07-12
Owners notified
2023-09-08

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.