Recall campaign · NHTSA 23V480000

Air bags: frontal: driver clockspring/spiral cassette

Toyota Motor Engineering & Manufacturing filed this campaign with NHTSA on 2023-07-12.

Recall campaignNHTSA 23V480000

Air bags: frontal: driver clockspring/spiral cassette

Component
Air bags: frontal: driver clockspring/spiral cassette
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
152,927
Reported to NHTSA
2023-07-12
Owners notified
2023-09-08

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

15 model years across 12 models.

ModelYears on record
Lexus NX Hybrid2024 2023
Lexus NX2502024 2023
Lexus NX3502024 2023
Lexus RX Hybrid2023
Lexus RX3502023
Lexus RX500H2023
Toyota Corolla2023
Toyota Corolla Cross2023
Toyota Corolla Cross Hybrid2023
Toyota Highlander2023
Toyota Highlander Hybrid2023
Toyota Tacoma2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.