Model year record

2011 Lincoln MKX

3 recall campaigns on file for this model year. 208 owner complaints on file.

Recalls

Recall campaignNHTSA 11V128000

Electrical system: software

Component
Electrical system: software
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
8,022
Reported to NHTSA
2011-02-24
Owners notified
2011-03-07

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Manufacturer remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall campaignNHTSA 10V659000

Structure: body

Component
Structure: body
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
14,737
Reported to NHTSA
2010-12-29
Owners notified
2011-01-11

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Manufacturer remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Recall campaignNHTSA 10V516000

Latches/locks/linkages: hatchback/liftgate: lock

Component
Latches/locks/linkages: hatchback/liftgate: lock
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
71
Reported to NHTSA
2010-10-27
Owners notified
2010-11-01

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Safety risk

THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.

Manufacturer remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4379,000 mi
Engine2560,000 mi
Unknown or other25103,000 mi
Service brakes2156,000 mi
Power train12110,235 mi
Structure: body1179,000 mi
Exterior lighting785,000 mi
Seat belts625,000 mi
Visibility/wiper6125,000 mi
Fuel/propulsion system577,089 mi
Vehicle speed control550,000 mi
Service brakes, hydraulic4104,658 mi
Steering489,000 mi
Back over prevention2160,000 mi
Back over prevention: rearview system braking2
Electronic stability control (ESC)280,000 mi
Lane departure: blind spot detection2
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module2102,000 mi
Service brakes, hydraulic: power assist263,000 mi
Service brakes, hydraulic: power assist: electric: control module270,740 mi
Structure255,000 mi
Suspension2
Wheels256,000 mi
Air bags1127,000 mi
Back over prevention: camera system1
Back over prevention: sensing system: camera195,613 mi
Engine and engine cooling111,000 mi
Engine and engine cooling: cooling system148,000 mi
Equipment1
Fuel system, gasoline150,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings12,900 mi
Latches/locks/linkages: doors: latch1124,799 mi
Power train: automatic transmission1535 mi
Seats1400 mi
Service brakes, air: antilock: control unit/module1157,954 mi
Service brakes, hydraulic: foundation components1
Tires1

The 2010 model has about 1.5 times as many complaints as this one. The 2012 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.