Model year record

2012 Lincoln MKX

1 recall campaign on file for this model year. 112 owner complaints on file.

Recalls

Recall campaignNHTSA 14V393000

Power train: axle assembly: axle shaft

Component: Power train: axle assembly: axle shaft
Manufacturer: Ford Motor Company
Vehicles affected: 83,250
Reported to NHTSA: 2014-07-02
Owners notified: 2014-08-04

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Safety risk

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Service brakes	27	49,000 mi
Electrical system	19	89,000 mi
Power train	11	65,000 mi
Structure: body	9	54,000 mi
Engine	8	46,700 mi
Unknown or other	7	53,400 mi
Air bags	4	—
Fuel/propulsion system	3	600 mi
Service brakes, hydraulic	3	130,000 mi
Back over prevention	2	185,000 mi
Exterior lighting	2	74,555 mi
Lane departure: blind spot detection	2	144,000 mi
Service brakes, hydraulic: power assist: vacuum	2	137,000 mi
Back over prevention: camera system	1	109,000 mi
Back over prevention: rearview system braking	1	—
Electronic stability control (ESC)	1	58,000 mi
Equipment: electrical: navigational system(global positioning system)	1	—
Forward collision avoidance: warnings	1	144,000 mi
Fuel system, gasoline	1	15,200 mi
Latches/locks/linkages: doors: latch	1	1,100 mi
Service brakes, hydraulic: foundation components: master cylinder	1	—
Service brakes, hydraulic: power assist: electric: control module	1	144,000 mi
Structure	1	—
Vehicle speed control	1	56,000 mi
Visibility	1	—
Wheels	1	65,000 mi

The 2011 model has about half as many complaints as this one. The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.