Model year record

2002 MACK DM

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 04V258000

Service brakes, air: drum

Component
Service brakes, air: drum
Manufacturer
MACK TRUCKS, INC
Vehicles affected
36
Reported to NHTSA
2004-06-07

Defect description

ON CERTAIN CLASS 8 CHASSIS BUILT WITH HENDRICKSON LIFT AXLES WHICH CONTAINED WEBB BRAKE DRUMS, THE BRAKE DRUMS COULD EXPERIENCE PREMATURE CRACK OF THE BRAKING SURFACE RESULTING IN REDUCTION OR COMPLETE LOSS OF BRAKING ON THAT WHEEL END OR LOSS OF BRAKE DRUM PIECES.

Safety risk

LOSS OF BRAKING ABILITY COULD RESULT IN A VEHICLE CRASH, POSSIBLY CAUSING INJURIES OR DEATH.

Manufacturer remedy

WEBB WHEEL IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. WEBB WILL NOTIFY CUSTOMERS, INSPECT THE BRAKE DRUMS AND REPLACE ANY DRUMS THAT FAIL INSPECTION. OWNERS SHOULD CONTACT WEBB AT 1-800-633-3256 OR MACK AT 1-610-709-3337.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.