Model year record

2004 MACK DM

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 10V069000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
MACK TRUCKS, INC
Vehicles affected
15,490
Reported to NHTSA
2010-03-03
Owners notified
2010-03-05

Defect description

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.

Safety risk

THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.

Manufacturer remedy

MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.

Recall campaignNHTSA 09V240000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
MACK TRUCKS, INC
Vehicles affected
10,300
Reported to NHTSA
2009-06-30
Owners notified
2009-08-14

Defect description

MACK IS RECALLING 10,300 MODEL YEAR 2004 AND 2005 CL, CV, DM, LE, AND RB AND MODEL YEAR 2004 RD HEAVY TRUCKS MANUFACTURED FROM OCTOBER 1, 2003 THROUGH SEPTEMBER 30, 2004, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.

Safety risk

THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.

Manufacturer remedy

MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT MACK AT 1-800-866-1177.

Recall campaignNHTSA 05V118000

Steering

Component
Steering
Manufacturer
MACK TRUCKS, INC
Vehicles affected
127
Reported to NHTSA
2005-03-29
Owners notified
2005-05-05

Defect description

ON CERTAIN HEAVY-DUTY, CLASS 8 TRUCKS, THE LOWER AND UPPER STEERING SHAFT PINCH BOLTS WERE IMPROPERLY TIGHTENED.

Safety risk

AS A RESULT OF THIS CONDITION, THE STEERING SHAFT COULD POSSIBLY COME LOOSE WHICH COULD LEAD TO A SUDDEN LOSS OF VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE TORQUE AT THE SUSPECT JOINTS, AND CORRECT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2005. OWNERS MAY CONTACT MACK AT 1-610-709-2131.

Recall campaignNHTSA 04V118000

Service brakes, air: disc: chamber

Component
Service brakes, air: disc: chamber
Manufacturer
MACK TRUCKS, INC
Vehicles affected
35
Reported to NHTSA
2004-03-04
Owners notified
2004-04-21

Defect description

CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.

Safety risk

THIS COULD CAUSE THE STOPPING DISTANCE TO BE INCREASED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT BRAKE CHAMBERS. THE RECALL BEGAN APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.