Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Safety risk
A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
8
13,522 mi
Service brakes
5
13,522 mi
Structure: body
4
—
Unknown or other
4
—
Engine
3
—
Power train
3
—
Steering
3
3,200 mi
Back over prevention: rearview system braking
2
—
Forward collision avoidance: adaptive cruise control
Service brakes, hydraulic: foundation components: disc: pads
1
2,500 mi
Service brakes, hydraulic: foundation components: disc: rotor
1
2,500 mi
Structure: body: door: hinge and attachments
1
100 mi
Structure: body: hatchback/liftgate
1
—
Tires
1
—
Vehicle speed control
1
—
The 2023 model has about half as many complaints as this one. The 2025 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.