Model year record

2011 Mazda CX-7

4 recall campaigns on file for this model year. 212 owner complaints on file.

Recalls

Recall campaignNHTSA 19V782000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
69,879
Reported to NHTSA
2019-10-31
Owners notified
2019-12-03

Defect description

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Recall campaignNHTSA 18V717000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
155,436
Reported to NHTSA
2018-10-12
Owners notified
2018-11-09

Defect description

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Manufacturer remedy

Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Recall campaignNHTSA 17V429000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mazda North American Operations
Vehicles affected
205,377
Reported to NHTSA
2017-06-29
Owners notified
2017-08-30

Defect description

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety risk

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Recall campaignNHTSA 16V593000

Suspension: front: control arm: lower ball joint

Component
Suspension: front: control arm: lower ball joint
Manufacturer
Mazda North American Operations
Vehicles affected
190,102
Reported to NHTSA
2016-08-11
Owners notified
2017-09-20

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Safety risk

A loss of steering control can increase the risk of a crash.

Manufacturer remedy

Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension5240,000 mi
Air bags4524,000 mi
Exterior lighting4049,646 mi
Steering1670,000 mi
Unknown or other8
Electrical system74,200 mi
Power train764,262 mi
Engine530,000 mi
Service brakes59,800 mi
Visibility/wiper418,000 mi
Structure: body372,000 mi
Vehicle speed control350,000 mi
Wheels344,000 mi
Fuel/propulsion system257,935 mi
Latches/locks/linkages24,200 mi
Electrical system: instrument cluster/panel1792 mi
Engine and engine cooling19,500 mi
Exterior lighting: headlights153,000 mi
Fuel system, gasoline19,500 mi
Lane departure: blind spot detection1
Seats174,000 mi
Tires164,262 mi
Visibility: sun/moon roof assembly141,000 mi
Visibility: windshield1300 mi
Wheels: lugs/nuts/bolts/studs144,000 mi

The 2010 model has roughly the same number of complaints as this one. The 2012 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.