Model year record

2009 Mazda Tribute

1 recall campaign on file for this model year. 46 owner complaints on file.

Recalls

Recall campaignNHTSA 14V282000

Steering: electric power assist system

Component: Steering: electric power assist system
Manufacturer: Mazda North American Operations
Vehicles affected: 33,000
Reported to NHTSA: 2014-05-29
Owners notified: 2014-07-16

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Safety risk

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Manufacturer remedy

Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Steering	19	109,000 mi
Electrical system	3	2 mi
Engine	3	102,000 mi
Power train	3	31,800 mi
Fuel/propulsion system	2	71,000 mi
Service brakes	2	9,000 mi
Structure: body	2	42,743 mi
Vehicle speed control	2	22 mi
Air bags	1	76,885 mi
Air bags: frontal	1	200 mi
Fuel system, gasoline	1	31,800 mi
Fuel system, other	1	22 mi
Lane departure: assist	1	—
Service brakes, electric	1	15,000 mi
Unknown or other	1	—
Visibility/wiper	1	48,761 mi
Visibility: power window devices and controls	1	48,761 mi
Wheels	1	110,000 mi

The 2008 model has about a fifth as many complaints as this one. The 2010 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.