Model year record

2011 MCI D4000

9 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 17V337000

Engine and engine cooling: exhaust system

Component
Engine and engine cooling: exhaust system
Manufacturer
Motor Coach Industries
Vehicles affected
143
Reported to NHTSA
2017-05-24
Owners notified
2017-06-15

Defect description

Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.

Safety risk

If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.

Manufacturer remedy

MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.

Recall campaignNHTSA 16V020000

Seats

Component
Seats
Manufacturer
Motor Coach Industries
Vehicles affected
607
Reported to NHTSA
2016-01-20
Owners notified
2016-02-15

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Safety risk

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Manufacturer remedy

MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

Recall campaignNHTSA 15V276000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Motor Coach Industries
Vehicles affected
243
Reported to NHTSA
2015-05-12
Owners notified
2015-06-18

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2011-2012 D4000 motorcoaches manufactured November 12, 2011, to July 11, 2012, and 2014-2015 D4500 motorcoaches manufactured July 4, 2014, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Safety risk

If the engine oil comes into contact with a hot surface, it can increase the risk of a vehicle fire.

Manufacturer remedy

MCI will notify owners, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 18, 2015. Owners may contact MCI customer service at 1-800-241-2947 or Cummins Inc. at 1-800-343-7357. MCI's number for this recall is SB 423.

Recall campaignNHTSA 14V329000

Interior lighting

Component
Interior lighting
Manufacturer
Motor Coach Industries
Vehicles affected
312
Reported to NHTSA
2014-06-16
Owners notified
2014-07-16

Defect description

Motor Coach Industries, Inc (MCI) is recalling certain model year 2009-2011 D4000 and D4500 and 2010 D4505 motor coaches equipped with LED lights interior lights powered by either a Vansco or IO multiplex system. Due to the excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing the components to melt.

Safety risk

If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.

Manufacturer remedy

MCI will notify owners, and dealers will replace the fuse holders, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 388B. Note: This recall supersedes recall 12V-250. Motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.

Recall campaignNHTSA 14V085000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Motor Coach Industries
Vehicles affected
96
Reported to NHTSA
2014-02-28
Owners notified
2014-04-16

Defect description

Motor Coach Industries, Inc. (MCI) is recalling certain model year 2011-2012 D4000 motorcoaches manufactured March 2011 through July 2012 and equipped with certain Cummins Westport model ISL G. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Safety risk

The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Manufacturer remedy

MCI will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recallbegan on April 16, 2014. Customers may contact MCI at 1-847-285-2090 or Cummins Inc. at 1-800-343-7357. MCI's number associated with this campaign is 405.

Recall campaignNHTSA 13V498000

Electrical system

Component
Electrical system
Manufacturer
Motor Coach Industries
Vehicles affected
10,016
Reported to NHTSA
2013-10-17
Owners notified
2014-02-04

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Safety risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Manufacturer remedy

MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Recall campaignNHTSA 12V250000

Interior lighting

Component
Interior lighting
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
312
Reported to NHTSA
2012-05-31
Owners notified
2012-07-17

Defect description

MOTOR COACH INDUSTRIES, INC (MCI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 D4000, D4500 AND 2010 D4505 MOTOR COACHES EQUIPPED WITH LED LIGHTS INTERIOR LIGHTS AND POWERED BY EITHER A VANSCO OR IO MULTIPLEX SYSTEM. DUE TO EXCESSIVE POWER DRAW OF THE LED LIGHTS, HEAT MAY BUILD UP AT THE FUSE BLOCK AND CONNECTOR, CAUSING COMPONENTS TO MELT.

Safety risk

IF THIS OCCURS, SURROUNDING MATERIAL MAY BE DAMAGED AND WILL BURN, INCREASING THE RISK OF A FIRE.

Manufacturer remedy

MCI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL RE-DESIGNED WIRING, FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2012. OWNERS MAY CONTACT MCI AT 1-866-624-2622.

Recall campaignNHTSA 11V524000

Electronic stability control (ESC)

Component
Electronic stability control (ESC)
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
1,962
Reported to NHTSA
2011-10-26
Owners notified
2012-01-04

Defect description

MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Safety risk

IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Recall campaignNHTSA 11V016000

Engine and engine cooling: cooling system: fan

Component
Engine and engine cooling: cooling system: fan
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
138
Reported to NHTSA
2011-01-12
Owners notified
2011-02-10

Defect description

MCI IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4500, D4505, AND D4000 MOTOR COACHES. THE AFFECTED PULLEY COVERS MAY LACK CERTAIN WELDS REQUIRED TO KEEP THE COVERS ATTACHED TO THE COACH STRUCTURE.

Safety risk

THE COVER WILL EVENTUALLY FAIL AS A RESULT OF FATIGUE, AND THE COVER MAY BECOME DETACHED FROM THE COACH AND FALL AND STRIKE A PERSON OR OBJECT, RESULTING IN PERSONAL INJURY OR PROPERTY DAMAGE.

Manufacturer remedy

MCI WILL INSPECT AND REPLACE AS NECESSARY THE IDLER PULLEY COVERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.