Model year record

2014 MCI D4000

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V073000

Equipment adaptive/mobility: wheelchair lift/ramp

Component
Equipment adaptive/mobility: wheelchair lift/ramp
Manufacturer
Motor Coach Industries
Vehicles affected
2,114
Reported to NHTSA
2024-02-07
Owners notified
2024-03-21

Defect description

Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Safety risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Manufacturer remedy

MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Recall campaignNHTSA 18V309000

Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe

Component
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Manufacturer
Motor Coach Industries
Vehicles affected
1,123
Reported to NHTSA
2018-05-13
Owners notified
2018-07-10

Defect description

Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.

Safety risk

If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.

Manufacturer remedy

MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.

Recall campaignNHTSA 16V020000

Seats

Component
Seats
Manufacturer
Motor Coach Industries
Vehicles affected
607
Reported to NHTSA
2016-01-20
Owners notified
2016-02-15

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Safety risk

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Manufacturer remedy

MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

Recall campaignNHTSA 14V370000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
Motor Coach Industries
Vehicles affected
686
Reported to NHTSA
2014-06-09
Owners notified
2014-07-10

Defect description

Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured July 2013 to April 2014. The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear.

Safety risk

If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.

Manufacturer remedy

MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.