Model year record

2002 MERCURY Mountaineer

2 recall campaigns on file for this model year. 504 owner complaints on file.

Recalls

Recall campaignNHTSA 09V399000

Vehicle speed control

Component
Vehicle speed control
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
4,500,000
Reported to NHTSA
2009-10-13
Owners notified
2009-10-27

Defect description

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Safety risk

A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Manufacturer remedy

FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Recall campaignNHTSA 01V171000

Tires: sidewall

Component
Tires: sidewall
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
52,000
Reported to NHTSA
2001-05-24
Owners notified
2001-06-07

Defect description

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.

Safety risk

OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train: automatic transmission8975,000 mi
Power train38110,585 mi
Structure: body: hatchback/liftgate: hinge and attachments2350,990 mi
Engine and engine cooling1592,213 mi
Steering15109,000 mi
Structure: body1590,000 mi
Suspension: rear1590,000 mi
Electrical system12125,000 mi
Visibility: glass, side/rear1261,000 mi
Suspension1188,345 mi
Structure: body: hatchback/liftgate1063,000 mi
Vehicle speed control1090,000 mi
Air bags9150,000 mi
Structure946,851 mi
Air bags: frontal887,000 mi
Unknown or other825,000 mi
Visibility8115,000 mi
Engine and engine cooling: engine774,506 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip735,929 mi
Vehicle speed control: accelerator pedal7100 mi
Tires634,200 mi
Equipment578,375 mi
Power train: driveline: differential unit535,479 mi
Suspension: front555,000 mi
Suspension: rear: springs: coil springs568,000 mi
Visibility: power window devices and controls552,319 mi
Wheels575,500 mi
Engine and engine cooling: engine: gasoline486,000 mi
Equipment: appliance: air conditioner461,000 mi
Parking brake452,113 mi
Service brakes, hydraulic446,851 mi
Steering: column4883 mi
Structure: body: tailgate465,000 mi
Fuel system, gasoline338,000 mi
Latches/locks/linkages399,000 mi
Latches/locks/linkages: hatchback/liftgate: lock325,000 mi
Power train: automatic transmission: lever and linkage: column shift3108,000 mi
Power train: axle assembly375,000 mi
Power train: driveline387,000 mi
Seat belts359,000 mi
Service brakes3192,500 mi
Structure: body: tailgate: hinge and attachments365,000 mi
Visibility/wiper3100,000 mi
Air bags: side/window24,700 mi
Electrical system: alternator/generator/regulator227,798 mi
Electrical system: ignition: switch236,000 mi
Engine2148,000 mi
Engine and engine cooling: exhaust system220,000 mi
Equipment: recreational vehicle/trailer: LPG systems: lines and fittings2445,690 mi
Fuel system, gasoline: fuel injection system2
Power train: automatic transmission: torque converter220,000 mi
Seat belts: front252,319 mi
Seat belts: front: buckle assembly275,003 mi
Seats: front assembly: seat heater/cooler250,000 mi
Structure: body: hood: hinge and attachments268,500 mi
Structure: frame and members275,000 mi
Structure: frame and members: underbody shields2883 mi
Suspension: front: wheel bearing256,200 mi
Suspension: rear: springs250,000 mi
Visibility: sun/moon roof assembly2
Visibility: windshield2
Visibility: windshield wiper/washer250,000 mi
Air bags: frontal: sensor/control module136,520 mi
Electrical system: ignition1
Electrical system: starter assembly1
Electrical system: wiring156,000 mi
Electronic stability control (ESC)1
Engine and engine cooling: cooling system152,000 mi
Engine and engine cooling: cooling system: radiator assembly1
Engine and engine cooling: engine: gasoline: belts and associated pulleys150,000 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe122,476 mi
Equipment: other: owners/service/other manual1
Equipment: recreational vehicle/trailer1
Equipment: recreational vehicle/trailer: LPG systems1445,690 mi
Exterior lighting: tail lights1
Fuel system, gasoline: delivery: fuel pump167,000 mi
Fuel system, other: storage: fuel gauge system1883 mi
Fuel/propulsion system1148,000 mi
Latches/locks/linkages: doors: latch180,000 mi
Latches/locks/linkages: tailgate: latch1
Power train: automatic transmission: park/neutral start interlock switch171,221 mi
Power train: axle assembly: axle shaft: seal149,000 mi
Power train: driveline: constant velocity joint1
Power train: driveline: driveshaft165,000 mi
Power train: manual transmission166,000 mi
Power train: transfer case (4-wheel drive)180,000 mi
Service brakes, air: antilock: ABS warning light1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light115,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module135,929 mi
Service brakes, hydraulic: foundation components: disc152,113 mi
Service brakes, hydraulic: foundation components: disc: caliper161,000 mi
Service brakes, hydraulic: foundation components: disc: pads172,600 mi
Service brakes, hydraulic: foundation components: disc: rotor161,000 mi
Service brakes, hydraulic: pedals and linkages1
Service brakes, hydraulic: power assist: vacuum1100,000 mi
Steering: steering wheel/handle bar1
Steering: gear box (other than rack and pinion)1
Steering: linkages: knuckle: spindle: arm146,851 mi
Steering: linkages: tie rod assembly1
Structure: body: door1
Structure: body: hatchback/liftgate: support device/strut155,000 mi
Structure: body: hood158,500 mi
Suspension: front: control arm: lower ball joint1
Suspension: front: control arm: upper ball joint1
Tires: sidewall1
Tires: tread/belt190,000 mi
Vehicle speed control: cruise control1
Visibility: defroster/defogger/hvac system1
Wheels: lugs/nuts/bolts/studs143,149 mi

The 2001 model has 16 times as many complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.