Model year record
2004 MERCURY Mountaineer
No recall campaigns on file for this model year. 271 owner complaints on file.
Recalls
No recall campaigns on file for this model year.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
| Component | Complaints | Median mileage |
|---|---|---|
| Structure: body | 39 | 72,000 mi |
| Power train: automatic transmission | 36 | 57,700 mi |
| Power train | 21 | 83,000 mi |
| Structure: body: hatchback/liftgate | 18 | 53,000 mi |
| Vehicle speed control | 18 | 85,400 mi |
| Electrical system | 14 | 80,000 mi |
| Structure: body: hatchback/liftgate: hinge and attachments | 14 | 61,845 mi |
| Air bags | 9 | 107,000 mi |
| Structure | 9 | 70,000 mi |
| Unknown or other | 9 | 38,000 mi |
| Engine | 8 | 99,750 mi |
| Engine and engine cooling | 7 | 46,845 mi |
| Steering | 5 | 78,000 mi |
| Suspension | 5 | 70,000 mi |
| Engine and engine cooling: engine | 4 | 42,000 mi |
| Power train: driveline: differential unit | 4 | 46,500 mi |
| Latches/locks/linkages | 3 | 52,000 mi |
| Power train: driveline | 3 | 35,296 mi |
| Service brakes, hydraulic | 3 | 35,100 mi |
| Wheels | 3 | 78,000 mi |
| Air bags: side/window | 2 | 103,200 mi |
| Equipment | 2 | 100 mi |
| Power train: driveline: driveshaft | 2 | 5,000 mi |
| Structure: body: hatchback/liftgate: support device/strut | 2 | 24,000 mi |
| Vehicle speed control: cruise control | 2 | 52,640 mi |
| Visibility | 2 | 94,732 mi |
| Visibility: glass, side/rear | 2 | 44,000 mi |
| Air bags: frontal | 1 | — |
| Electrical system: 12V/24V/48V battery | 1 | — |
| Electrical system: ignition: switch | 1 | — |
| Electronic stability control (ESC) | 1 | 201,000 mi |
| Engine and engine cooling: exhaust system | 1 | 15,000 mi |
| Equipment: appliance: air conditioner | 1 | 1,500 mi |
| Exterior lighting: brake lights: switch | 1 | 44,700 mi |
| Fuel system, gasoline: delivery: fuel pump | 1 | 15,000 mi |
| Fuel/propulsion system | 1 | 142,000 mi |
| Latches/locks/linkages: tailgate: latch | 1 | 60,000 mi |
| Power train: axle assembly | 1 | 48,164 mi |
| Seat belts: front | 1 | 27,000 mi |
| Service brakes, hydraulic: antilock/traction control/electronic limited slip | 1 | — |
| Service brakes, hydraulic: foundation components: master cylinder | 1 | 5 mi |
| Structure: body: door | 1 | 15,000 mi |
| Structure: body: tailgate | 1 | 4,000 mi |
| Structure: body: tailgate: hinge and attachments | 1 | 141,500 mi |
| Suspension: front | 1 | 40,800 mi |
| Suspension: rear: axle: spindle | 1 | 131,530 mi |
| Tires | 1 | 70,000 mi |
| Vehicle speed control: accelerator pedal | 1 | 1,424 mi |
| Visibility/wiper | 1 | 80,000 mi |
| Visibility: power window devices and controls | 1 | 83,000 mi |
| Visibility: rear window wiper/washer | 1 | 84,000 mi |
| Wheels: lugs/nuts/bolts/studs | 1 | 38,567 mi |
The 2003 model has roughly the same number of complaints as this one. The 2005 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.