Model year record

2018 Mitsubishi Eclipse Cross

2 recall campaigns on file for this model year. 42 owner complaints on file.

Recalls

Recall campaignNHTSA 18V621000

Forward collision avoidance: adaptive cruise control

Component
Forward collision avoidance: adaptive cruise control
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
58,916
Reported to NHTSA
2018-09-14
Owners notified
2018-10-16

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Safety risk

If the safety systems do not function as intended, it can increase the risk of a crash.

Manufacturer remedy

MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Recall campaignNHTSA 18V620000

Forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognition

Component
Forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognition
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
9,166
Reported to NHTSA
2018-09-14
Owners notified
2018-10-16

Defect description

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Safety risk

If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Manufacturer remedy

MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system911,400 mi
Service brakes63,600 mi
Unknown or other513,190 mi
Engine368,000 mi
Steering3
Air bags21,392 mi
Forward collision avoidance: warnings2
Fuel/propulsion system21,000 mi
Power train2
Vehicle speed control21,100 mi
Electronic stability control (ESC)13,600 mi
Forward collision avoidance: automatic emergency braking1
Lane departure: blind spot detection12,600,000 mi
Power train: automatic transmission: internal: gears110,087 mi
Structure: body122,000 mi
Wheels113,190 mi

The 2019 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.