Model year record

2011 Nissan Quest

1 recall campaign on file for this model year. 94 owner complaints on file.

Recalls

Recall campaignNHTSA 12V076000

Fuel system, gasoline

Component: Fuel system, gasoline
Manufacturer: NISSAN NORTH AMERICA, INC.
Vehicles affected: 23,531
Reported to NHTSA: 2012-02-29
Owners notified: 2012-04-02

Defect description

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Safety risk

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Fuel system, gasoline	25	6,200 mi
Fuel/propulsion system	10	75,000 mi
Power train	10	95,000 mi
Electrical system	9	76,000 mi
Engine and engine cooling	9	4,000 mi
Unknown or other	8	76,000 mi
Engine	6	73,000 mi
Vehicle speed control	4	120,000 mi
Air bags	2	90,000 mi
Service brakes	2	—
Service brakes, hydraulic	2	3,010 mi
Electrical system: software	1	1,898 mi
Electronic stability control (ESC)	1	82,287 mi
Exterior lighting	1	2,500 mi
Seat belts	1	55,000 mi
Seats	1	119,000 mi
Structure: body	1	109,000 mi
Visibility/wiper	1	140,000 mi

The 2012 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.