Known Recalls

Model year record

2012 Nissan Quest

1 recall campaign on file for this model year. 142 owner complaints on file.

Recalls

Recall campaignNHTSA 12V076000

Fuel system, gasoline

Component
Fuel system, gasoline
Manufacturer
NISSAN NORTH AMERICA, INC.
Vehicles affected
23,531
Reported to NHTSA
2012-02-29
Owners notified
2012-04-02

Defect description

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Safety risk

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Manufacturer remedy

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train2882,000 mi
Electrical system1760,000 mi
Fuel/propulsion system1760,000 mi
Engine1430,000 mi
Unknown or other1378,150 mi
Structure: body840,000 mi
Vehicle speed control736,800 mi
Service brakes650,000 mi
Tires525,000 mi
Air bags478,150 mi
Fuel system, gasoline42,000 mi
Wheels420,000 mi
Electrical system: software21,330 mi
Engine and engine cooling2320 mi
Exterior lighting273,000 mi
Electrical system: instrument cluster/panel16,000 mi
Forward collision avoidance: adaptive cruise control152,800 mi
Lane departure: blind spot detection152,800 mi
Seat belts170,000 mi
Seats1—
Steering11,882 mi
Structure: body: door192,000 mi
Vehicle speed control: accelerator pedal1100 mi
Visibility/wiper134 mi

The 2011 model has about 1.5 times as many complaints as this one. The 2013 model has 6 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.