Known Recalls

Model year record

2018 NORTHSTAR Ambulance

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 21V305000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Braun Northwest
Vehicles affected
3
Reported to NHTSA
2021-04-30
Owners notified
2021-05-10

Defect description

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

Safety risk

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

Manufacturer remedy

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.