Braun Northwest is recalling certain 2020-2021 Northstar ambulances. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Braun Northwest will update the firmware, free of charge. Owner notification letters were mailed January 12, 20224. Owners may contact Braun Northwest customer service at 1-877-344-9990.
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
Safety risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
Manufacturer remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.