Model year record

1996 Pontiac Grand Prix

1 recall campaign on file for this model year. 116 owner complaints on file.

Recalls

Recall campaignNHTSA 03V527000

Steering: rack and pinion

Component
Steering: rack and pinion
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
750,283
Reported to NHTSA
2003-12-11
Owners notified
2004-02-05

Defect description

CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Safety risk

IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine: gasoline11
Service brakes, hydraulic: antilock/traction control/electronic limited slip7
Service brakes, hydraulic: foundation components: disc: rotor5
Unknown or other5
Engine and engine cooling: engine4
Structure: body: door4
Electrical system: alternator/generator/regulator3
Electrical system: ignition3
Engine and engine cooling: exhaust system: emission control3
Service brakes, hydraulic: foundation components: disc3
Vehicle speed control3
Air bags: frontal2
Electrical system: horn2
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)2
Equipment: electrical: radio/tape deck/CD etc.2
Fuel system, gasoline: delivery: fuel pump2
Fuel system, gasoline: fuel injection system2
Fuel system, gasoline: storage: tank assembly256,750 mi
Power train239,153 mi
Power train: automatic transmission2
Seat belts: front: retractor2
Seats: front assembly: recliner2
Service brakes, hydraulic: foundation components2
Steering239,153 mi
Steering: steering wheel/handle bar2
Steering: hydraulic power assist system240,000 mi
Steering: rack and pinion2138,000 mi
Visibility: power window devices and controls2
Air bags1220 mi
Electrical system1
Electrical system: 12V/24V/48V battery1
Electrical system: ignition: anti-theft: control module1
Engine and engine cooling: cooling system: radiator assembly1
Equipment: appliance: air conditioner1
Exterior lighting: fog lights1
Exterior lighting: headlights1
Exterior lighting: tail lights1
Exterior lighting: turn signal1
Interior lighting1
Power train: automatic transmission: control module (TCM/PCM/TECM)1
Power train: automatic transmission: lever and linkage: column shift1
Seat belts134,149 mi
Seat belts: front: buckle assembly1
Seats1
Seats: front assembly: seat heater/cooler114,500 mi
Service brakes, air: disc: caliper1
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings1
Steering: linkages: tie rod assembly111,100 mi
Structure1
Structure: body139,153 mi
Structure: body: trunk lid1
Structure: frame and members1
Suspension: front1
Suspension: front: control arm: lower ball joint1
Vehicle speed control: cruise control135,000 mi
Vehicle speed control: linkages1
Visibility: defroster/defogger/hvac system1
Visibility: windshield wiper/washer1
Wheels: lugs/nuts/bolts/studs1

The 1995 model has about half as many complaints as this one. The 1997 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.