Model year record

1996 Pontiac Grand Prix

1 recall campaign on file for this model year. 116 owner complaints on file.

Pontiac Grand Prix, 1988–1996 generation
Pictured: the 1988–1996 generation. Cutlass, CC0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 03V527000

Steering: rack and pinion

Component
Steering: rack and pinion
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
750,283
Reported to NHTSA
2003-12-11
Owners notified
2004-02-05

Defect description

CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Safety risk

IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine: gasoline11—
Service brakes, hydraulic: antilock/traction control/electronic limited slip7—
Service brakes, hydraulic: foundation components: disc: rotor5—
Unknown or other5—
Engine and engine cooling: engine4—
Structure: body: door4—
Electrical system: alternator/generator/regulator3—
Electrical system: ignition3—
Engine and engine cooling: exhaust system: emission control3—
Service brakes, hydraulic: foundation components: disc3—
Vehicle speed control3—
Air bags: frontal2—
Electrical system: horn2—
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)2—
Equipment: electrical: radio/tape deck/CD etc.2—
Fuel system, gasoline: delivery: fuel pump2—
Fuel system, gasoline: fuel injection system2—
Fuel system, gasoline: storage: tank assembly256,750 mi
Power train239,153 mi
Power train: automatic transmission2—
Seat belts: front: retractor2—
Seats: front assembly: recliner2—
Service brakes, hydraulic: foundation components2—
Steering239,153 mi
Steering: steering wheel/handle bar2—
Steering: hydraulic power assist system240,000 mi
Steering: rack and pinion2138,000 mi
Visibility: power window devices and controls2—
Air bags1220 mi
Electrical system1—
Electrical system: 12V/24V/48V battery1—
Electrical system: ignition: anti-theft: control module1—
Engine and engine cooling: cooling system: radiator assembly1—
Equipment: appliance: air conditioner1—
Exterior lighting: fog lights1—
Exterior lighting: headlights1—
Exterior lighting: tail lights1—
Exterior lighting: turn signal1—
Interior lighting1—
Power train: automatic transmission: control module (TCM/PCM/TECM)1—
Power train: automatic transmission: lever and linkage: column shift1—
Seat belts134,149 mi
Seat belts: front: buckle assembly1—
Seats1—
Seats: front assembly: seat heater/cooler114,500 mi
Service brakes, air: disc: caliper1—
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings1—
Steering: linkages: tie rod assembly111,100 mi
Structure1—
Structure: body139,153 mi
Structure: body: trunk lid1—
Structure: frame and members1—
Suspension: front1—
Suspension: front: control arm: lower ball joint1—
Vehicle speed control: cruise control135,000 mi
Vehicle speed control: linkages1—
Visibility: defroster/defogger/hvac system1—
Visibility: windshield wiper/washer1—
Wheels: lugs/nuts/bolts/studs1—

The 1995 model has about half as many complaints as this one. The 1997 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Pontiac Grand Prix model years

All Pontiac Grand Prix recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.