Model year record

2017 Porsche Cayenne

2 recall campaigns on file for this model year. 38 owner complaints on file.

Recalls

Recall campaignNHTSA 22V656000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
222,858
Reported to NHTSA
2022-08-30
Owners notified
2022-10-28

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

Recall campaignNHTSA 18V844000

Equipment

Component
Equipment
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
142
Reported to NHTSA
2018-11-28
Owners notified
2019-01-10

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.

Safety risk

If the ski bag detaches during a crash, it can increase the risk of injury.

Manufacturer remedy

Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1140,000 mi
Exterior lighting6
Fuel/propulsion system524,172 mi
Engine4
Unknown or other415,000 mi
Air bags3
Tires240,000 mi
Power train142,000 mi
Service brakes115,000 mi
Structure: body115,000 mi

The 2016 model has about half as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.