Model year record

2018 Porsche Cayenne

1 recall campaign on file for this model year. 22 owner complaints on file.

Recalls

Recall campaignNHTSA 18V844000

Equipment

Component: Equipment
Manufacturer: Porsche Cars North America, Inc.
Vehicles affected: 142
Reported to NHTSA: 2018-11-28
Owners notified: 2019-01-10

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.

Safety risk

If the ski bag detaches during a crash, it can increase the risk of injury.

Manufacturer remedy

Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	4	—
Engine	3	10,000 mi
Fuel/propulsion system	3	5,000 mi
Unknown or other	3	22,000 mi
Air bags	2	—
Power train	2	—
Tires	2	—
Exterior lighting	1	—
Forward collision avoidance: adaptive cruise control	1	15,944 mi
Visibility/wiper	1	6,000 mi

The 2017 model has about half as many complaints as this one. The 2019 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.