Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety risk
An unstable wheelchair increases the risk of injury to lift occupants.
Manufacturer remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
Safety risk
THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
Manufacturer remedy
PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.
ON CERTAIN MOTOR COACHES EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
Safety risk
THIS COULD CAUSE DELAY OR FAILURE IN APPLYING THE PARKING BRAKES WHICH COULD RESULT IN A VEHICLE ROLL AWAY, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
PREVOST IS WORKING WITH BENDIX TO REPAIR THESE VEHICLES (PLEASE SEE 07E037). BENDIX WILL INSTALL A CHECK VALVE REPAIR KIT FOR THE AFFECTED SR-7 SPRING BRAKE MODULATING VALVE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT BENDIX AT 1-440-329-9000 OR PREVOST AT 1-418-831-2046.
ON CERTAIN MOTOR COACHES EQUIPPED WITH BENDIX SR-7 BRAKE VALVES, THE CHECK VALVE INSIDE THE VALVE CAVITY MAY NOT PROPERLY SET, CAUSING INTERNAL AIR LEAKAGE. IF THE CHECK VALVE DOES NOT PROPERLY SEAT, THE RESULTING LEAKAGE CAN CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
Safety risk
THE DELAYED PARKING BRAKE APPLICATION CAN OCCUR WITHOUT WARNING, LEADING TO UNINTENDED VEHICLE ROLLAWAY INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE VALVES AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 5, 2006. OWNERS MAY CONTACT PREVOST AT 418-831-2046.
ON CERTAIN MULTIPLEX MOTOR COACHES, THE WIPER MOTOR THERMAL PROTECTION IS STOPPING THE MOTOR WHEN THE WIPERS ARE FUNCTIONING FOR A LONG TIME IN SECOND SPEED.
Safety risk
DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL INSTALL A NEW WIPER HARNESS AND A NEW MULTIPLEX PROGRAM WILL BE DOWNLOADED IN ALL COACHES. THE RECALL BEGAN ON NOVEMBER 23, 2005. OWNERS MAY CONTACT PREVOST AT 1-418-831-2046.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.