Known Recalls

Recall campaign · NHTSA 24V523000

Equipment adaptive/mobility: wheelchair lift/ramp

Prevost Car (US) Inc. filed this campaign with NHTSA on 2024-07-09.

Recall campaignNHTSA 24V523000

Equipment adaptive/mobility: wheelchair lift/ramp

Component
Equipment adaptive/mobility: wheelchair lift/ramp
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
2,653
Reported to NHTSA
2024-07-09
Owners notified
2025-04-25

Defect description

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Safety risk

An unstable wheelchair increases the risk of injury to lift occupants.

Manufacturer remedy

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

50 model years across 5 models.

ModelYears on record
PREVOST H3-412018 2014 2007 2006
PREVOST H3-452024 2023 2022 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005
PREVOST H3-45 VIP2019
PREVOST X3-452024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005
PREVOST X3-45 Commuter2023 2022 2021 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.