Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety risk
An unstable wheelchair increases the risk of injury to lift occupants.
Manufacturer remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
Safety risk
An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Manufacturer remedy
Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
Safety risk
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk
An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.
Manufacturer remedy
Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 X3-45 commuter buses. One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing process. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk
During a crash, the rear seats could separate from the vehicle, increasing the risk of an injury.
Manufacturer remedy
Dealers will install the missing bolt, free of charge. Owner notification letters are expected to be mailed on August 22, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk
During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.
Manufacturer remedy
Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.
Safety risk
An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.
Safety risk
Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Engine and engine cooling: engine: gasoline: belts and associated pulleys
Manufacturer
Prevost Car (US) Inc.
Vehicles affected
6,342
Reported to NHTSA
2022-04-06
Owners notified
2022-09-30
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Safety risk
An overheated alternator bearing can increase the risk of a fire.
Manufacturer remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.
Safety risk
A loose junction box cable may overheat, increasing the risk of a fire.
Manufacturer remedy
Prevost will properly tighten the cables on the rear junction box, free of charge. Owner notification letters are expected to be mailed on May 20, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Prevost Cars, Inc. (Prevost) is recalling certain 2021 X3 Commuter Coach buses. The parking brake emergency release valve may be the incorrect type, which can result in the permanent release of the parking brake.
Safety risk
A released parking brake that cannot be re-engaged may cause the vehicle to roll-away, increasing the risk of a crash.
Manufacturer remedy
Prevost will provide a service document describing the inspection method used and the remedy applied when needed for the parking brake emergency release valve replacement, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR21-307.
Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety risk
Unsecured seats may not properly restrain occupants during a crash, increasing the risk of injury.
Manufacturer remedy
Prevost will provide instructions to inspect and replace the seat belt clamp, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR SR21-308.
Prevost Cars, Inc. (Prevost) is recalling 2021 X3 Commuter Coach. Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in a wheelchair.
Safety risk
An improperly positioned seat belt increases the risk of an injury.
Manufacturer remedy
Prevost will provide inspection and repair instructions, free of charge. Owner notification letters were mailed on July 11, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-301.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.