Model year record

2017 Ram 1500

13 recall campaigns on file for this model year. 1,492 owner complaints on file.

Recalls

Recall campaignNHTSA 25V010000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
6,066
Reported to NHTSA
2025-01-16
Owners notified
2025-02-13

Defect description

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Safety risk

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Manufacturer remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Recall campaignNHTSA 23V411000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
80,629
Reported to NHTSA
2023-06-08
Owners notified
2023-10-31

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Recall campaignNHTSA 22V406000

Fuel system, diesel: delivery: fuel pump

Component
Fuel system, diesel: delivery: fuel pump
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
138,645
Reported to NHTSA
2022-06-09
Owners notified
2024-01-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety risk

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Recall campaignNHTSA 21V632000

Air bags: side/window: curtain: inflator

Component
Air bags: side/window: curtain: inflator
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
212,373
Reported to NHTSA
2021-08-12
Owners notified
2022-05-26

Defect description

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Safety risk

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Manufacturer remedy

Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Recall campaignNHTSA 20V475000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
58,016
Reported to NHTSA
2020-08-13
Owners notified
2021-02-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Recall campaignNHTSA 19V757000

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)

Component
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
107,980
Reported to NHTSA
2019-10-24
Owners notified
2020-04-16

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety risk

Combustion in the intake manifold can increase the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Recall campaignNHTSA 19V347000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,103,209
Reported to NHTSA
2019-05-09
Owners notified
2019-05-23

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Recall campaignNHTSA 18V486000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,149,223
Reported to NHTSA
2018-07-27
Owners notified
2018-09-17

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 18V100000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
180,462
Reported to NHTSA
2018-02-08
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Recall campaignNHTSA 17V821000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,482,874
Reported to NHTSA
2017-12-20
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall campaignNHTSA 17V434000

Fuel system, gasoline: storage: tank assembly

Component
Fuel system, gasoline: storage: tank assembly
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4
Reported to NHTSA
2017-07-07
Owners notified
2017-08-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Safety risk

In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.

Recall campaignNHTSA 17V198000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
30
Reported to NHTSA
2017-03-23
Owners notified
2017-04-24

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

Safety risk

A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering30466,000 mi
Engine17938,500 mi
Service brakes14526,000 mi
Electrical system13521,000 mi
Power train11121,000 mi
Fuel/propulsion system10339,700 mi
Unknown or other7618,000 mi
Air bags5634,000 mi
Suspension5524,000 mi
Vehicle speed control5522,000 mi
Fuel system, diesel3364,322 mi
Structure: body3222,315 mi
Engine and engine cooling3160,000 mi
Forward collision avoidance: adaptive cruise control17140,000 mi
Exterior lighting1219,512 mi
Fuel system, gasoline1262,000 mi
Wheels122,837 mi
Seat belts1140,000 mi
Forward collision avoidance: automatic emergency braking10
Service brakes, hydraulic998,000 mi
Visibility/wiper819,250 mi
Electronic stability control (ESC)7140,000 mi
Tires74,256 mi
Electrical system: instrument panel: speedometer/odometer6166,000 mi
Seats655,000 mi
Steering: rack and pinion5106,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe4110,000 mi
Structure480,332 mi
Latches/locks/linkages321,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module330,000 mi
Steering: steering control module3140,100 mi
Equipment2
Latches/locks/linkages: tailgate: latch215,000 mi
Power train: automatic transmission22,600 mi
Service brakes, air: antilock: ABS warning light255,877 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring2104,520 mi
Suspension: front: stabilizer bar2157,000 mi
Tires: pressure monitoring and regulating systems2159,000 mi
Vehicle speed control: cruise control27,843 mi
Back over prevention: sensing system: camera15,200 mi
Electrical system: instrument panel: fuel gauge: fuel level float/sensor/sending unit130,000 mi
Fuel system, gasoline: delivery155,200 mi
Fuel system, other: storage: tank assembly1
Lane departure: assist1
Lane departure: warning1
Latches/locks/linkages: doors: latch133,462 mi
Latches/locks/linkages: hatchback/liftgate: lock142,000 mi
Parking brake14,000 mi
Power train: automatic transmission: gear position indication (PRNDL)1140,829 mi
Power train: automatic transmission: torque converter1110,000 mi
Steering: hydraulic power assist system17,071 mi
Steering: hydraulic power assist: power steering fluid1119,000 mi
Structure: body: door1
Structure: body: tailgate1
Suspension: front: control arm: lower arm1200,000 mi
Suspension: multiple axle170,000 mi
Tires: sidewall1
Trailer hitches1
Visibility15,000 mi
Visibility: windshield120,000 mi
Wheels: lugs/nuts/bolts/studs1

The 2016 model has about half as many complaints as this one. The 2018 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ25003Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

Power train: automatic transmission

EA23001High pressure fuel pump failure

Fuel system, diesel: delivery: fuel pump

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.