Known Recalls

Model year record

2014 Ram 1500

16 recall campaigns on file for this model year. 2,823 owner complaints on file.

Recalls

Recall campaignNHTSA 23V411000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
80,629
Reported to NHTSA
2023-06-08
Owners notified
2023-10-31

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Recall campaignNHTSA 22V406000

Fuel system, diesel: delivery: fuel pump

Component
Fuel system, diesel: delivery: fuel pump
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
138,645
Reported to NHTSA
2022-06-09
Owners notified
2024-01-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Safety risk

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Recall campaignNHTSA 20V475000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
58,016
Reported to NHTSA
2020-08-13
Owners notified
2021-02-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Recall campaignNHTSA 19V757000

Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)

Component
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
107,980
Reported to NHTSA
2019-10-24
Owners notified
2020-04-16

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Safety risk

Combustion in the intake manifold can increase the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Recall campaignNHTSA 19V347000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,103,209
Reported to NHTSA
2019-05-09
Owners notified
2019-05-23

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Safety risk

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
4,815,661
Reported to NHTSA
2018-05-17
Owners notified
2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V821000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,482,874
Reported to NHTSA
2017-12-20
Owners notified
2018-02-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall campaignNHTSA 17V302000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,021,279
Reported to NHTSA
2017-05-09
Owners notified
2017-06-26

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Safety risk

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Recall campaignNHTSA 15V534000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
188,047
Reported to NHTSA
2015-08-21
Owners notified
2015-10-07

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Safety risk

In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.

Manufacturer remedy

Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.

Recall campaignNHTSA 15V517000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,655
Reported to NHTSA
2015-08-14
Owners notified
2015-10-08

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.

Safety risk

If the harness shorts, the vehicle may stall and there is an increased risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component
Equipment: electrical: radio/tape deck/CD etc.
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,416,903
Reported to NHTSA
2015-07-23
Owners notified
2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Recall campaignNHTSA 15V459000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
1,059,444
Reported to NHTSA
2015-07-22
Owners notified
2015-09-18

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Safety risk

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Recall campaignNHTSA 15V460000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
667,441
Reported to NHTSA
2015-07-22
Owners notified
2015-09-08

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Safety risk

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Recall campaignNHTSA 14V392000

Suspension: rear: shock absorber

Component
Suspension: rear: shock absorber
Manufacturer
Chrysler Group LLC
Vehicles affected
20,347
Reported to NHTSA
2014-07-02
Owners notified
2014-09-15

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Safety risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Recall campaignNHTSA 14V161000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler Group LLC
Vehicles affected
125
Reported to NHTSA
2014-04-01
Owners notified
2014-05-21

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.

Safety risk

If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.

Recall campaignNHTSA 13V486000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Chrysler Group LLC
Vehicles affected
8,370
Reported to NHTSA
2013-10-17
Owners notified
2013-11-25

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Safety risk

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering63793,000 mi
Engine32275,000 mi
Electrical system27148,000 mi
Fuel/propulsion system23262,000 mi
Service brakes19948,000 mi
Power train19541,000 mi
Unknown or other14346,000 mi
Air bags13347,000 mi
Suspension11356,900 mi
Vehicle speed control9644,000 mi
Service brakes, hydraulic52105,000 mi
Fuel system, diesel45136,000 mi
Engine and engine cooling43120,000 mi
Structure: body3820,000 mi
Exterior lighting3619,000 mi
Seat belts2639,000 mi
Wheels2122,000 mi
Fuel system, gasoline19100,000 mi
Electronic stability control (ESC)1884,000 mi
Electrical system: instrument panel: speedometer/odometer12204,000 mi
Forward collision avoidance: adaptive cruise control11—
Forward collision avoidance: automatic emergency braking11—
Traction control system9110,000 mi
Visibility/wiper815,000 mi
Structure762,000 mi
Equipment6—
Latches/locks/linkages634,000 mi
Seats627,000 mi
Service brakes, air: antilock: ABS warning light6110,000 mi
Vehicle speed control: cruise control6126,162 mi
Tires510,000 mi
Electrical system: instrument cluster/panel4109,900 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe488,000 mi
Exterior lighting: brake lights4100,000 mi
Power train: automatic transmission454,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light457,000 mi
Air bags: frontal: driver clockspring/spiral cassette356,945 mi
Parking brake3110,000 mi
Steering: rack and pinion371,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor2110,000 mi
Engine and engine cooling: engine: diesel: turbo/supercharger2—
Fuel system, gasoline: storage: tank assembly: mounting2—
Other/i am not sure2—
Power train: driveline: differential unit2120,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module2—
Steering: electric power assist system226,220 mi
Steering: hydraulic power assist: power steering fluid2166,000 mi
Steering: steering control module2105,000 mi
Structure: body: tailgate25,000 mi
Suspension: front: springs: air suspension system2150,000 mi
Suspension: rear2122,000 mi
Vehicle speed control: throttle2—
Air bags: sensor: occupant classification: status indicator lamp/light194,000 mi
Air bags: SRS malfunction warning lamp/light1160,000 mi
Back over prevention: rearview system braking1—
Carry handle, shell, base1—
Electrical system: ignition1—
Electrical system: instrument panel: fuel gauge195,700 mi
Electrical system: software142,415 mi
Engine and engine cooling: exhaust system173,000 mi
Engine and engine cooling: exhaust system: emission control111,200 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor135,400 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)174,000 mi
Equipment: electrical: navigational system(global positioning system)1—
Exterior lighting: fog lights115,000 mi
Exterior lighting: tail lights117,000 mi
Forward collision avoidance130,000 mi
Fuel system, diesel: delivery: fuel pump: control/drive module1157,000 mi
Fuel system, gasoline: fuel injection system: idle valve/actuator186,000 mi
Fuel system, gasoline: storage: tank assembly1120,000 mi
Fuel system, other: delivery: fuel pump1—
Insert, padding1—
Lane departure: blind spot detection1—
Latches/locks/linkages: hatchback/liftgate: lock150,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)1—
Steering: steering wheel/handle bar1120,000 mi
Steering: column145,000 mi
Steering: linkages128,000 mi
Steering: linkages: drag: power assist system1—
Structure: body: door177,000 mi
Suspension: adjustment: automatic electrical/hydraulic191,000 mi
Suspension: front: control arm188,000 mi
Suspension: front: wheel bearing1159,389 mi
Tires: bead1—
Tires: pressure monitoring and regulating systems148,000 mi
Tires: sidewall1—
Vehicle speed control: accelerator pedal168,000 mi
Visibility: defroster/defogger/hvac system11,100 mi

The 2013 model has about 1.5 times as many complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

RQ25003Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

Power train: automatic transmission

RQ23003Intermittent/Comp Loss of Power Steering

Steering

EA23001High pressure fuel pump failure

Fuel system, diesel: delivery: fuel pump

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.