Model year record

2017 smart Fortwo

1 recall campaign on file for this model year. 13 owner complaints on file.

smart Fortwo, 2016–2024 generation
Pictured: the 2016–2024 generation. Calreyn88, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 17V447000

Steering

Component
Steering
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
110
Reported to NHTSA
2017-07-14
Owners notified
2017-10-13

Defect description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.

Safety risk

Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system41,000 mi
Steering2—
Engine1—
Exterior lighting12,334 mi
Power train1—
Seat belts12,900 mi
Suspension1—
Visibility/wiper12,334 mi
Wheels1—

The 2016 model has about a third as many complaints as this one. The 2018 model has 13 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other smart Fortwo model years

All smart Fortwo recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.