Model year record

2017 SMART Fortwo

1 recall campaign on file for this model year. 19 owner complaints on file.

Recalls

Recall campaignNHTSA 17V447000

Steering

Component
Steering
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
110
Reported to NHTSA
2017-07-14
Owners notified
2017-10-13

Defect description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.

Safety risk

Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system51,000 mi
Steering3
Engine2
Power train2
Suspension2
Wheels2
Exterior lighting12,334 mi
Seat belts12,900 mi
Visibility/wiper12,334 mi

The 2016 model has about half as many complaints as this one. The 2018 model has 19 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.