Known Recalls

Model year record

2019 SMART Fortwo

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 20V107000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
1
Reported to NHTSA
2020-02-24
Owners notified
2020-05-08

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Safety risk

If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

Manufacturer remedy

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1—

The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.