DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Safety risk
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Manufacturer remedy
DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Safety risk
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Manufacturer remedy
DBNC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.
CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE INTERLOCK SWITCH SYSTEM IN THE LIFT MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE RICON WHEELCHAIR PLATFORM LIFT.
Safety risk
IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS, IT MAY BE POSSIBLE FOR THE WHEELCHAIR TO TIP BACKWARDS ONTO THE PLATFORM WHEN THE PLATFORM WAS LOWERED. THIS COULD RESULT IN INJURY TO THE WHEELCHAIR'S OCCUPANT. ALSO, ANYONE STANDING ON THE PLATFORM COULD LOSE HIS OR HER BALANCE AND FALL, RESULTING IN INJURY.
Manufacturer remedy
DAIMLERCHRYSLER IS WORKING WITH RICON TO REPAIR THESE WHEELCHAIR LIFTS (PLEASE SEE 06E101). OWNERS CAN CONTACT RICON AT 800-322-2884 OR DAIMLERCHRYSLER AT 1-800-882-8054.
ON CERTAIN TRUCKS BUILT ON DODGE AND FREIGHTLINER CHASSIS, THE BRAKE FLUID USED WAS CONTAMINATED WITH COOLANT. DUE TO THE HIGH WATER CONTENT THE BOILING POINT OF THE SUBJECT BRAKE FLUID IS REDUCED.
Safety risk
THIS MAY AFFECT THE PROPER FUNCTION OF THE BRAKE SYSTEM DURING HARD BRAKING SITUATIONS AND MAY LEAD TO AN INCREASING BRAKE DISTANCE WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
DEALERS WILL FLUSH AND REPLACE THE BRAKE FLUID FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-704-655-1000.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine and engine cooling: engine: other fuel types: turbo/supercharger
6
7,400 mi
Engine and engine cooling: engine: diesel
4
6,725 mi
Electrical system
2
75 mi
Vehicle speed control
2
87 mi
Engine and engine cooling
1
15,422 mi
Engine and engine cooling: cooling system
1
25,341 mi
Engine and engine cooling: exhaust system
1
18,500 mi
Equipment
1
5,500 mi
Exterior lighting
1
150,505 mi
Fuel system, diesel
1
31,000 mi
Fuel system, gasoline: delivery: fuel pump
1
36,000 mi
Power train
1
15,422 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
36,000 mi
Seat belts
1
150,505 mi
Service brakes, hydraulic
1
5,500 mi
Structure
1
3,000 mi
The 2005 model has about 1.5 times as many complaints as this one. The 2007 model has 26 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.