Known Recalls

Model year record

2011 SPRINTER 3500

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 11V323000

Suspension: rear: springs

Component
Suspension: rear: springs
Manufacturer
SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Vehicles affected
47
Reported to NHTSA
2011-06-13
Owners notified
2011-11-30

Defect description

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.

Safety risk

THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.

Manufacturer remedy

OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.