VEHICLE DESCRIPTION: CERTAIN SCHOOL BUSES EQUIPPED WITH SYNTEC SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION." SOME SEATS (1) FAIL TO MEET THE REQUIRED FOUR INCH CLEARANCE DURING THE TEST PROCEDURE, WHILE STILL MEETING THE POST TEST CONDITION; (2) FAIL TO MEET THE REQUIRED FRONTAL PRE-LOAD WHEN TESTING UNDER CERTAIN CONDITIONS; OR (3) WHILE STILL MEETING THE REQUIRED FORCE/DEFECTION, EXPERIENCE WELD BREAKAGE.
Safety risk
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY PROTECTED.
Manufacturer remedy
DEALERS WILL REPLACE THE SEAT FRAME AND THE SEAT BACK CUSHION ON THESE VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.
VEHICLE DESCRIPTION: SCHOOL BUSES. THE ACCELERATOR PEDAL CAN POSSIBLY HANG UP ON THE FLOOR RUBBER.
Safety risk
THE DRIVER WOULD BE EXPECTING THE VEHICLE'S SPEED TO DECREASE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSTALL A STAINLESS STEEL PLATE UNDER THE ACCELERATOR PEDAL. OWNER NOTIFICATION BEGAN JUNE 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 1-336-889-4871.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Service brakes, air: drum: chamber
1
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The 2002 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.