ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SUBURBAN AND ATWOOD FURNACES, THE FURNACE EXHAUST VENT WAS IMPROPERLY INSTALLED. THE FURNACE EXHAUST VENT WILL ALLOW LEAKAGE OF FUMES WHICH CONTAIN COMBUSTION PRODUCTS, INCLUDING A HIGH CONCENTRATION OF POTENTIALLY LETHAL CARBON MONOXIDE GAS.
Safety risk
FUMES COULD ENTER INTO THE TRAILER AND COULD RESULT IN SERIOUS INJURY OR DEATH.
Manufacturer remedy
OWNERS WILL RECEIVE INSTRUCTIONS ON INSPECTING THE FURNACE VENT. IF AN OWNER BELIEVES THE VENT IS INSTALLED INCORRECTLY, IS NOT SURE HOW TO INSPECT THE FURNACE EXHAUST VENT, OR NEEDS ASSISTANCE IN GETTING THE FURNACE EXHAUST VENT INSTALLATION INSPECTED AND CORRECTED, OWNERS SHOULD CONTACT THOR IMMEDIATELY AT 1-877-870-2638 OR VIA THE INTERNET AT HTTP://WWW.THORCA.COM. THE RECALL BEGAN ON JUNE 15, 2006.
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR CALIFORNIA AT 1-909-697-4190.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure
1
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The 2000 model has roughly the same number of complaints as this one. The 2002 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.